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OU Partnership
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Information Technology
Introduction
Processes, Rules & Regulations
Process-1: Policy for Creating Network Accounts
Process-2: e-Ticketing Helpdesk system
Process-3: Training
Process-4: Use of IT Resources
Process-5: Computer Usage and Support Guidelines
Process-6: Network Resources Usage Policy
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Information Technology Department
it@aou.org.bh
Name
Position
Phone
Phone Ext.
Office
Email
Mahmood Mohammed Mustafa
Head of IT Department
17407171
17407077 Ext. 715
TF041
mmustafa@aou.org.bh
Maryam Ahmed Alkhan
System Developer and Support
17407173
17407077 Ext. 717
TF061
malkhan@aou.org.bh
Afkhan Mahammad Haneef
IT System, Network & Security Administrator
17407181
17407077 Ext. 716
TF042
haneef@aou.org.bh
Hani Mohamed Abdalla
IT Technical Support Specialist
17407146
17407077 Ext. 718
TF014
hani.abdalla@aou.org.bh
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