Every enrolled student at Arab Open University (AOU) is provided with a University official email account, which will be an official communication channel between staff (Academic & Admin) and students. This email account will enable students to access/attend online classes, get activity notifications from LMS etc.
However, the Student accounts will be created after the add/drop period at every new semester, and once the email accounts have been created, IT department will send an SMS to all new enrolled students about their email & password details.
Link to access: http://mail.std.aou.org.bh
To enhance the communication and the services, IT Department has been implemented an e-Ticketing Helpdesk system to support AOU stakeholders (Admin, Academic and students). Students can access the e-Helpdesk system via send an email to "firstname.lastname@example.org", which will create an e-ticket number automatically, then accordingly send notification to Student & IT Team. The response to any opened ticket excepted to not exceed 24 hours during working days.
Email Password Requirements:
- Password must be eight or more characters long.
- Password must contain characters from two of the following four categories: Uppercase characters A-Z (Latin alphabet) Lowercase characters a-z (Latin alphabet) Digits 0-9. Special characters (!, $, #, %, etc.)