Official University Email Accounts for Arab Open University Students
All students enrolled at Arab Open University (AOU) will be provided with an official university email account. This account serves as the primary communication channel between students and university staff, including academic and administrative personnel. It is also used to access online classes and receive notifications related to activities on the Learning Management System (LMS).
Account Creation and Access
New student email accounts will be created at the beginning of each semester. Once the accounts have been created, the IT Department will send an SMS containing the student’s email address and password details, along with credentials for other AOU systems including user manual for all systems.
To access the AOU email account, please visit:
Multi-Factor Authentication (MFA)
To enhance the security of student email accounts and protect against unauthorized access, Multi-Factor Authentication (MFA) has been implemented for all student email accounts.
MFA provides an additional layer of security by requiring students to verify their identity using an additional authentication method when accessing their university email account or other relevant AOU Systems.
Students are required to complete the MFA registration and follow the provided instructions to ensure secure access to their university email accounts.
User Manuals and Support Guidance
To assist students with accessing and using their university email accounts, including the MFA setup and authentication process, user manuals and step-by-step guides are available online.
These manuals provide detailed instructions and guidance to help students successfully configure and use the required services.
The relevant user manuals are also provided to students when responding to their support requests, ensuring that students receive the necessary guidance and instructions as part of the IT support process.
