The Department aims, through student services to provide services that meet the students’ needs, and facilitate the study procedures at the university as follows:
- Meeting students and helping them through answering their queries.
- Solving the students’ problems raised over the phone, the complaint system, e-mail, the appeal system, and the suggestions box.
- Issuing University cards.
- Providing the necessary services during the examination period through the publication of instructions and guidance, which help students to adapt and reduce stress. The department also works in cooperation with the Admission and Registration and Examination Department to meet the students’ needs during the examination period.
- Providing students with any possible assistance and this with the support of the concerned bodies inside and outside the University.
- Providing grants and scholarships to the needy and the distinguished students as stated in the University by-laws.
- Assisting students with disabilities to ensure their access to the appropriate facilities and services while studying at the University.
- Participating in the organization of the graduation ceremony.
Moreover, student’s suggestions and observations about the required student services raised during meetings and the suggestion box are taken into consideration to make the required improvements.